muse in Lugano at mus[nat]coll.ch
Lugano, Switzerland
2021
muse is very happy to have been invited to present research findings and our tool at the Annual conference of the Association of Natural History Museums and Collections of Switzerland and Liechtenstein held in Lugano. Together with our partner, the Natural History Museum Neuchâtel, Director Ludovic Maggioni and the muse team presented visitor experiences in the exhibition “Sauvage” on view at the museum until 29 August, 2021. Together we showed the fundamental impact of listening to the voice of the visitor to better understand audience experience in order to build strategies for future exhibitions and programs. The conference participants all had the opportunity to see muse “in action” by answering the questions the MHNN asks visitors to their exhibition.